Delivering leading edge communications
solutions that shine for Dental Practices.

What is Medic-Call

Medic-Call, for dental practices, delivers a family of communications solutions that are tailored specifically for those delivering NHS and Private dental care. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both the practice team and the increasing service demands of central NHS and Government.

The phone remains the primary method of communication for a dental practice and its patients. With the need for extended opening hours, discussions with patients and some dental practices amalgamating, the phone system can be a burden or a blessing.

Medic-Call delivers a range of voice solutions that either enhance or if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.


Key Features of Medic-Call Dental

Medic-Call Unified Device Support

Medic-Call Unified Device Support

Desk phones, smartphones, softphones, Wireless phones

Medic-Call System Integration

Medic-Call System Integration

e-Clinic/Exact/Systems for Dentists

Practice Management

Practice Management

Call reporting, Call recording, Live wallboard/dashboard

Medic-Call Admin Portal

Medic-Call Admin Portal

Browser based system admin tool

Medic-Call Attendant

Medic-Call Attendant

Single or multi-level auto attendant

In Queue Announcements

In Queue Announcements

Simple announcement, Position in queue, Callback

Flexible Call Distribution

Flexible Call Distribution

Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow

Messaging

Messaging

Allows calls to ring direct or overflow to voicemail

Main Reception

Main Reception

Multi-site deployment or hunt groups

Emergency/Out of Hours Treatment

Emergency/Out of Hours Treatment

Automatically notifies the on-call Dentist of messages

Medic-Call Conversation Manager

Medic-Call Conversation Manager

Centralised resources for patient bookings

Single Practice Deployment

Single Practice Deployment

A phone system physically based in your practice

Single Practice Cloud Deployment

Single Practice Cloud Deployment

A phone system remotely based in the cloud

Multiple Practice Deployment

Multiple Practice Deployment

A single on premise phone system. Works across all practices, each practice can operate independently

Multiple Practice Cloud

Multiple Practice Cloud

A single phone system based in the cloud. Works across all practices, each practice can operate independently

Finance

Finance

CAPEX or OPEX or a blend of both to meet budgetary requirements

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