Delivering leading edge communications
solutions that shine for Dental Practices.

What is Medic-Call

Medic-Call, for dental practices, delivers a family of communications solutions that are tailored specifically for those delivering NHS and Private dental care. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both the practice team and the increasing service demands of central NHS and Government.

The phone remains the primary method of communication for a dental practice and its patients. With the need for extended opening hours, discussions with patients and some dental practices amalgamating, the phone system can be a burden or a blessing.

Medic-Call delivers a range of voice solutions that either enhance or if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.

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Key Features of Medic-Call Dental

Medic-Call Unified Device Support

Medic-Call Unified Device Support

Desk phones, smartphones, softphones, Wireless phones

Medic-Call System Integration

Wireless Phones

DECT or WiFi for staff mobility

Practice Management

Room Phones

SIP/IP or analogue phones for residents

Medic-Call Admin Portal

Medic-Call Operator Consoles

Central Reception/Operator position for one or many Care Homes

Medic-Call Attendant

Staff Calling

Emergency call facility for multiple members of staff, wherever they might be

In Queue Announcements

Tannoy/Paging System

Uses desk phones or integration with 3rd party tannoy/paging systems

Flexible Call Distribution

Care Home Management

Call reporting, Call recording, Live wallboard/dashboard

Messaging

Medic-Call Admin Portal

Browser based system admin tool

Main Reception

Medic-Call Attendant

Single or multi-level auto attendant

Emergency/Out of Hours Treatment

Messaging

Allows calls to ring direct or overflow to voicemail

Medic-Call Conversation Manager

In Queue Announcements

Simple announcement, Position in queue, Callback

Single Practice Deployment

Flexible Call Distribution

Unlimited call flows, unlimited groups, time of day routing, multi-site inter/overflow

Single Practice Cloud Deployment

Main Reception

Multi-site deployment or hunt groups

Multiple Practice Deployment

Emergency/Out of Hours Communication

Automatically notifies on-call staff of messages

Multiple Practice Cloud

Call Forwarding

Still take calls when you’re away from the Care Home

Finance

Remote Working

Allow staff to work from any location

Finance

Voice Conference Bridge (VCB)

Brings diverse teams together

Finance

Traditional Telephone Features

15 years telephony experience in the UK

Finance

Single Care Home Deployment

A phone system physically residing in your Care Home

Finance

Single Care Home Cloud Deployment

A phone system remotely located in the cloud

Finance

Multiple Care Home Deployment

A single on premise phone system. Works across all Care Homes, each Care Home can operate independently

Finance

Multiple Care Home Cloud Deployment

A single phone system, remotely located in the cloud. Works across all Care Homes, each Care Home can operate independently

Finance

Finance

CAPEX or OPEX or a blend of both to meet budgetary requirements

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